The South African Social Security Agency (Sassa) says it is dealing with technical issues that have resulted in grant payment delays.
Frustrated beneficiaries took to social media this week to express grievances after receiving their grants, including the R350 social relief of distress (SRD) payment.
Sassa confirmed all grants, including the SRD payment, would be paid on August 2, 3 and 4. However, this has not happened.
“There is no fixed payment date for the special Covid-19 SRD grant. Every month your application will be checked to verify if you still qualify for the grant. You will be paid each month, provided you still qualify for that month,” said Sassa.
“If the applicant qualifies in that month of the application, they will be paid for that month and for the current month if they still meet the application criteria. The payment may not necessarily be a double payment/lump sum or on the same day. It can be split over days or weeks.”
Sassa dealing with grant payment glitches
Image: Sino Majangaza
The South African Social Security Agency (Sassa) says it is dealing with technical issues that have resulted in grant payment delays.
Frustrated beneficiaries took to social media this week to express grievances after receiving their grants, including the R350 social relief of distress (SRD) payment.
Sassa confirmed all grants, including the SRD payment, would be paid on August 2, 3 and 4. However, this has not happened.
“There is no fixed payment date for the special Covid-19 SRD grant. Every month your application will be checked to verify if you still qualify for the grant. You will be paid each month, provided you still qualify for that month,” said Sassa.
“If the applicant qualifies in that month of the application, they will be paid for that month and for the current month if they still meet the application criteria. The payment may not necessarily be a double payment/lump sum or on the same day. It can be split over days or weeks.”
Unable to collect Sassa grant yourself? Here's what you can do
Speaking on Newzroom Afrika, Sassa spokesperson Paseka Letsatsi said the agency was readying itself to pay out on time.
Sassa was experiencing a backlog that led to delays in the payments of grants, he said.
“There was a delay because we do an assessment of applicants every month to check if their conditions have not changed."
Last month Sassa said beneficiaries unable to collect their payments should consider appointing a procurator.
What is a procurator?
A procurator is someone who can collect the grant on behalf of the beneficiary.
“The procurator must be duly appointed by the beneficiary. Through an affidavit, it is their responsibility to ensure facts stated are correct and money collected given to the beneficiary.
“The procurator can submit an application on behalf of the beneficiary if they are unable to get to the Sassa local office themselves,” the agency said.
What are the requirements for becoming a procurator?
TimesLIVE
READ MORE:
Court challenge against regulations that exclude half of SRD grant recipients
Post Office tellers ‘stole R4.1m’ from social grant payments in Eastern Cape
‘The situation is dire’: DA weighs in on closed Post Office branches
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Most read
Latest Videos